Top Problems With Note Taking Apps in 2026

We analyzed 1,487 negative reviews from the top 5 Note Taking apps on the App Store. Here's what users hate most.

1,487
Reviews Analyzed
12
Issues Found
78/100
Opportunity Score

Top User Complaints

Ranked by frequency — how often each complaint appears in negative reviews.

#1: Data loss and syncing issues

high Severity

82.5% of negative reviews mention this issue.

"Notes are not shared between devices."
"DELETED ALL MY CHEM FINAL NOTES WHEN I TURNED OFF MY IPAD BE CAREFUL IHU"

#2: Crashing and Freezing

high Severity

72.5% of negative reviews mention this issue.

"This app just keeps crashing non stop."
"My app will not stop crashing and freezing and the support team will not help."

#3: Subscription model dissatisfaction

high Severity

70% of negative reviews mention this issue.

"I originally bought this app for $7.99 roughly 10 years ago but now I am required to pay a monthly fee."
"Paid for full app and is now trying to get me to pay a subscription."

#4: User Interface and Experience

medium Severity

65% of negative reviews mention this issue.

"App just becomes more and more unintuitive with each update."
"The UX is awful — copying and pasting into a table view is maddening."

#5: Customer support issues

medium Severity

55% of negative reviews mention this issue.

"No Support"
"Horrible Customer Support"

#6: Forced AI features

medium Severity

45% of negative reviews mention this issue.

"Stop forcing AI."
"Get rid of the AI nonsense."

#7: Intrusive ads

medium Severity

50% of negative reviews mention this issue.

"The recent introduction of full screen, forced interaction ads is enough for me to stop using it."
"Ads make it unusable."

#8: Inconsistent Text Selection

medium Severity

60% of negative reviews mention this issue.

"The mobile app often breaks when dragging list items to order them."
"Inconsistent text selection is maddening."

UX Pain Points

Design and usability issues driving negative reviews.

Intrusive ads

Complex UI/Navigation

Inconsistent Text Selection

Difficult Navigation and Layout

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