We analyzed 34 negative reviews from the top 5 Mixed Reality apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
35% of negative reviews mention this issue.
"I tried connecting the mixed reality app it just didn't want to connect"
"While I'm on my quest 2 I connect the IP address and check they are the same. They are the same but but it doesn't connect"
32% of negative reviews mention this issue.
"It freezes at the 3rd step of Calibration. I cannot align my remote to the blue spot; the screen freezes and the 'Next' button is not working"
"Who in their right mind thought that it was a good idea to calibrate the device having to take the oculus on and of just to read the instructions"
18% of negative reviews mention this issue.
"The set up is easy, but as soon as I turn my game on (synth riders specifically) it starts lagging so much. When I turn mixed reality off there is no lag"
"The app itself is great with tracking and displaying gameplay however it is really glitchy and shows a lot of lag after the recording"
15% of negative reviews mention this issue.
"Every time I set it up and start a game the track isn't even how I want it, it's always pointing down at the ground even though the camera is pointing at me"
"And while setting it up it doesn't track the controllers right, when the controller is out o"
12% of negative reviews mention this issue.
"Does not work for iPhone X 🙁 But the iPhone XS can because it has a newer chip it's not really fair"
"Sadly I can't get my iPhone running 15.2 to connect but my iPad running 14.8 will connect. Please update firmware to support iOS 15"
12% of negative reviews mention this issue.
"every time i try to load mixed reality in beat saber it gives an unknown error and none of the troubleshooting works"
"When I tried to start MRC without calibrating, it said Error: UnknownError. Help would be appreciated!"
Design and usability issues driving negative reviews.
Users must constantly take off VR headset to read instructions on phone, breaking immersion and making setup frustrating
"Who in their right mind thought that it was a good idea to calibrate the device having to take the oculus on and of just to read the instructions"
Generic 'UnknownError' messages leave users unable to diagnose or fix connection problems
"every time i try to load mixed reality in beat saber it gives an unknown error and none of the troubleshooting works"
Users struggle with IP address matching, WiFi configuration, and device pairing across Quest and phone
"While I'm on my quest 2 I connect the IP address and check they are the same. They are the same but but it doesn't connect even while messing with the IP address on both my phone and quest"
Get the complete Mixed Reality market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee