We analyzed 20 negative reviews from the top 5 Income Planner apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
25% of negative reviews mention this issue.
"there is no way to delete envelopes individually"
"You cannot rename an envelope. No way to delete just one envelope"
10% of negative reviews mention this issue.
"I decided to download this app onto my iphone and guess what I was like. Oh yeah, these apps will be able to sync. Of course they will every other budgeting app that I have tried. Does it and then guess what this app doesn't"
"I wish you could sign in to save things because I accidentally deleted the app after paying for the lifetime premium and now I have to pay again to get it back"
20% of negative reviews mention this issue.
"Unfortunately for me, I paid for the full version before I realized there are no scheduled transactions. I need to automate my finances"
"If I can't schedule a transaction, for say a vacation.—It's lame and useless"
15% of negative reviews mention this issue.
"It doesn't let me go back to see all my envelopes without exiting completely out and closing the window. And the page is cut off"
"The app does not adjust to the screen, cuts off some of the buttons"
5% of negative reviews mention this issue.
"Love the design and the concept, but the fact that there's no undo button makes it hard for me to use"
15% of negative reviews mention this issue.
"I added the envelopes but adding transactions was difficult. How do you do it. I have no idea"
"Cant find way to enter money spent for envelope"
Design and usability issues driving negative reviews.
Users struggle to understand how to add transactions and navigate the app during initial setup
"This app seems designed to be user-friendly but I've spent 10 minutes trying to set it up and it was very confusing. I added the envelopes but adding transactions was difficult. How do you do it. I have no idea"
Users must completely exit the app to return to envelope overview, creating frustrating workflow
"It doesn't let me go back to see all my envelopes without exiting completely out and closing the window. And the page is cut off. Can y'all please fix this. I would love to use it without having to exit each time just to see my envelopes"
Help menu appears but doesn't display content when clicked, leaving users without support
"When you go to 'help' it brings up a menu but when you click on a help subject nothing happens"
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