Incorrect or outdated listing information (High severity, 37% frequency)
"Zillow is showing my house as being sold in January, 2026. It was not sold."
Opportunity Score: 78/100 | 1451 reviews analyzed
An analysis of 1451 reviews in the 'Home Valuation' category on the iOS App Store reveals significant opportunities for improvement in existing apps. The most common complaint, cited in 37% of reviews, is incorrect or outdated listing information, damaging user trust and app credibility. Furthermore, 29% of users expressed frustration with frequent app crashes and freezes, severely impacting user experience. A notable 21% of users highlighted inadequate customer support, particularly when dealing with listing errors. Despite these issues, a clear opportunity exists for a new entrant to capture market share by addressing these pain points with reliable data and improved user interfaces.
"Zillow is showing my house as being sold in January, 2026. It was not sold."
"App freezes when you put a dollar amount in the max field within filter."
"I have contacted Zillow to correct this and they did nothing."
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