We analyzed 24 negative reviews from the top 5 Goal Scanner apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
75% of negative reviews mention this issue.
"Scanned State IDs numerous times and it said "cannot scan (possibly fake)". Have tried multiple IDs, it's the same thing every time."
"States real ID's are fake and fake ID's are real. Completely useless"
42% of negative reviews mention this issue.
"I'm doing exactly what I'm being told to do is to scan the bar code on the back of the id and doesn't do anything."
"This does not work. I have tried twice. My ID and one other person. It wouldn't scan at all."
17% of negative reviews mention this issue.
"I could not get this to work on the 13 pro. The camera just won't focus."
"Slow to scan barcodes. Gives inaccurate and inconsistent results."
21% of negative reviews mention this issue.
"Tried to upgrade for $19.99 but charged me $29.99. Cancelled after a day"
"Good product except for see upgrade still after buying the full for 20 dollars."
8% of negative reviews mention this issue.
"No data. Just a name and age. Big deal."
4% of negative reviews mention this issue.
"Never worked and zero customer service"
Design and usability issues driving negative reviews.
App cannot perform its primary function of scanning and verifying IDs, with consistent failures across devices and ID types
"I downloaded the the app and doesn't even do the one purpose it's supposed to do…. SCAN."
App provides random and unreliable results, flagging real IDs as fake and vice versa
"States real ID's are fake and fake ID's are real. Completely useless"
Users experience failure immediately after installation with no successful first scan
"No scan- tried sfter install-"
Users continue seeing upgrade messages even after paying for full version
"Good product except for see upgrade still after buying the full for 20 dollars."
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