We analyzed 93 negative reviews from the top 5 Fuel Cost Chart apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
18% of negative reviews mention this issue.
"I have used this app for years and had info from four vehicles on it. The app suddenly said that the app needed to be updated to work with the current version of the operating system. I purchased the new version assuming that it would find the data"
"I lost all of my data when I upgraded to the pro version. I would assume that when an upgrade is done that the old data would carry over to the upgrade version."
15% of negative reviews mention this issue.
"When you have purchases to enter it will not let you change the date from today's date. So multiple fill ups will all be listed on the date you open the app."
"There is a bug in this app. It is no longer adding the decimal after you enter the total cost, cost per gal, and volume."
14% of negative reviews mention this issue.
"The last update was over 3 years ago. The app stopped working after iOS 14.2."
"App hasn't been updated in over a year. Developer seems to not care for any suggestions posted in the reviews."
12% of negative reviews mention this issue.
"What I enter in the app on my iPhone does not transfer to my iPad so I have to do"
"This is app I've settled on with my iPhone. The simplicity is great but there are a couple of problems- it won't sync with more than one user. I have to manually enter my wife & daughters stuff in."
10% of negative reviews mention this issue.
"I bought the premium features when this app started years ago. Now it is pestering me to buy a subscription this app is convenient. That convenience is not worth getting nickel and dimed monthly, yearly, etc."
"Bought and paid for this app for access via a new iWatch. 3 months later the publisher changed to a subscription; REALLY? GREEDY! GREEDY! Now DELETED!"
9% of negative reviews mention this issue.
"Just downloaded app last week, and updated this week, now the app won't even opens tall! all of my records for all of my vehicles have been lost"
"What happened with this app? It no longer open in iOS 14.2 on my iPhone XR. I've been using this app for years so it has lots of data about my vehicle."
Design and usability issues driving negative reviews.
Users report that fields must be entered in specific order or the app recalculates incorrectly, and previously automatic decimal placement now requires manual entry
"This app has a nice start. However, when it is used to keep track of mileage and gasoline expenditures, it's input is confusing. Unless all of the inputs are put in in a certain order, it recompute's them, resulting in incorrect data being entered."
Users struggle to find basic settings like service intervals and vehicle switching, requiring too many steps
"But finding where to set the sevice intervals is completely obtuse and impossible to find. For a decent user interface it should be intuitive to find these settings but it's not"
Intermittent issues where keyboard won't respond or allow typing/pasting in price fields
"Not sure what is going on but half the time when i try and type in a gas price the keyboard won't work. I cannot type, i cannot cut and paste, nothing. That field simply will not allow anything in it to be changed."
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