We analyzed 540 negative reviews from the top 5 Food Diary apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
47% of negative reviews mention this issue.
"States free trial then charges you $20."
"This is not free as they advertise."
38% of negative reviews mention this issue.
"The barcode scanner never works!"
"Scanner does not work."
26% of negative reviews mention this issue.
"I emailed them twice for a refund and have yet to hear back."
"No response from customer support."
19% of negative reviews mention this issue.
"Recent update made the app unusable."
"Lost all of my information."
14% of negative reviews mention this issue.
"The calories are inaccurate."
"Wrong nutritional information."
11% of negative reviews mention this issue.
"Free use is next to useless."
"Useless unless you pay."
Design and usability issues driving negative reviews.
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