We analyzed 48 negative reviews from the top 5 Crossfit Assistant apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
31% of negative reviews mention this issue.
"Crashes in the middle of my open workout. Had a great time, rested up to try to do my best just for this crap app to crash."
"App shuts down mid workout, just tried closing it and reopening...will not open back up....this app is so buggy, fix it or I'm moving on"
27% of negative reviews mention this issue.
"This app does not record your workout as it should. The video recording is way too slow and there is always 99% chance the workout to not get saved after you are done."
"I record my workout and then try to save it to my phone and it says the video can't save, and to try restarting the app which doesn't work."
19% of negative reviews mention this issue.
"The biggest issue I'm having is the app will randomly tell me I don't have enough application memory to record my workout. I keep my account free from videos and my phone has half the total memory available."
"Awful. Stopped recording due to low app memory? iPhone 8 Plus, loads of free storage. Only app open. Thanks for making me repeat workouts."
15% of negative reviews mention this issue.
"Can't listen to music because this app improperly takes over the music audio route instead of using the sound effect route. Dealbreaker for no music during a workout"
"Music won't play through my blue tooth speaker while timer is going like it did before."
13% of negative reviews mention this issue.
"I've been using this app for years, through all kinds of competitions and training and suddenly about to start a workout I HAVE to pay for the same timer I used yesterday for free???? forget about it"
"This used to be an acceptant athlete resource but with the newly imposed, and over priced subscription requirements it is no longer a good option for athletes."
10% of negative reviews mention this issue.
"It's slow, cumbersome, not intuitive, and flat out ugly. I usually do the workouts alone and I can't EVER see the timer on the screen"
"This app is not worth waiting the download much less the $10+ you have to pay for it. It's too complicated for a simple task."
Design and usability issues driving negative reviews.
Users must register and create an account before accessing any app functionality, creating friction for new users who just want to try the core timer/recording feature
"Registration is required (which I get; the app team looking to build a customer email list)."
Users struggle to upload videos to YouTube or share their workout recordings, with length restrictions and upload failures preventing competition submissions
"It fails repeatedly to upload to YouTube. It fails to actually save your vide"
A recent app update destroyed previously working features, lost user data, and introduced new bugs that made the app worse than before
"Latest update broke everything. Lost all history. Had to re setup the entire app from scratch. What a waste of time! Can't believe they didn't test this before breaking everything."
Users experience problems with trial periods, duplicate charges, and subscription features not activating despite payment confirmation
"I wasn't notified of my trail expiring and was immediately charged for a year subscription. Why on earth would I want a year subscription"
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