We analyzed 373 negative reviews from the top 5 Car Maintenance apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
65% of negative reviews mention this issue.
"The app crashes every time I try to open it, making it useless."
"Loved the app up to the last update. I can no longer open the app."
43% of negative reviews mention this issue.
"Updated app erased all my records."
"Lost all my data. Hard lesson to keep everything on paper."
37% of negative reviews mention this issue.
"I can’t login anymore; it’s been over a week with no update or bug fix."
"App won’t log me in. Keeps saying session expired."
22% of negative reviews mention this issue.
"Why are you hiding the VIN? It was nice to be able to open this app and copy/paste."
"I used to love this app now it's just awful why would you remove the ability to view the whole VIN."
15% of negative reviews mention this issue.
"Support refuses to help me."
"Customer service slower than frozen molasses."
14% of negative reviews mention this issue.
"I now have to 'update' the app before I can use it."
"They keep taking away features with updates."
Design and usability issues driving negative reviews.
Get the complete Car Maintenance market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee