We analyzed 774 negative reviews from the top 5 Personal Trainer apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
54% of negative reviews mention this issue.
"App constantly crashing"
"The app freezes up regularly and interrupts my workouts"
37% of negative reviews mention this issue.
"Scam! They make it impossible to cancel"
"Charged without consent"
29% of negative reviews mention this issue.
"Customer service is terrible, very difficult to cancel"
"No response from support"
21% of negative reviews mention this issue.
"You can’t alter the reps and you can’t choose 0lbs for weight"
"Limited ability to control exercise parameters"
18% of negative reviews mention this issue.
"Constantly disconnecting from Apple Watch"
"Doesn’t sync with Apple Health"
16% of negative reviews mention this issue.
"Same exercises over and over"
"Workouts are no longer customizable"
Design and usability issues driving negative reviews.
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