We analyzed 17 negative reviews from the top 5 Baby Monitor apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
41% of negative reviews mention this issue.
"No matter how many times I restart the camera, the connection is inevitably lost at least once per day and I can't see my baby from my phone"
"It constantly says lost connection and Q sense is falling. We have gigabit speed so it's not the internet connection"
29% of negative reviews mention this issue.
"The app works fine for the first hour then it starts acting weird, keep closing itself when I go to settings"
"Tried to delete and reinstall the app"
24% of negative reviews mention this issue.
"when I went into the app to check my baby's sleep history, everything was gone. It doesn't show any sleep sessions at all"
"unable to get the dashboard which tracks sleeping patterns for the last 30 days to work"
18% of negative reviews mention this issue.
"Every noise is a sound alert. The filtering is terrible. The Nanit won't notify you unless it specifically detects BABY cries and sounds, but any loud sound that might be from your voice or TV the Philip app will a"
"If you're in the same room, be prepared for your phone to drive you insane with constant notifications"
12% of negative reviews mention this issue.
"After I connected my wife's phone to the app, I tried to connect it to my phone as well. However, this caused my wife's app and the monitor to disconnect automatically, requiring us to re-add the"
"Every two days or so it logs me out. It has been going on for weeks now"
12% of negative reviews mention this issue.
"Sometimes the video feed froze and because baby is sleeping we did not even know if it's froze or just simply not moving, some indication like a timestamp would be nice"
Design and usability issues driving negative reviews.
Parents cannot tell if the feed is frozen or if baby is simply still, creating anxiety and trust issues
"Sometimes the video feed froze and because baby is sleeping we did not even know if it's froze or just simply not moving"
App logs users out every two days requiring repeated two-factor authentication, creating friction
"Every two days or so it logs me out. It has been going on for weeks now. So weird, I'm not doing anything out of the extraordinary. Asking for 2fa every time is annoying"
Users cannot snooze alerts or adjust sensitivity, leading to notification overload
"If you're in the same room, be prepared for your phone to drive you insane with constant notifications. Only option is to comple"
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