Not a sponsored list. We analyzed 1,022 real negative reviews from the top Crm apps. Here's what each one gets wrong — so you can pick the least broken one.
Poor customer service and frequent app crashes.
"No customer service. Support doesn’t exist."
"App keeps crashing and signing out."
Confusing navigation and sync issues.
"Difficult to use. Doesn’t sync properly."
"Navigation is not intuitive."
Lacks key features and poor mobile app performance.
"App is not intuitive and requires too many clicks."
"Desktop is great, but mobile app is lacking."
Frequent crashes and unreliable performance.
"App keeps crashing and signing out."
"Very slow, not user-friendly."
Through the analysis of 1022 negative reviews in the CRM app category on iOS, significant patterns of dissatisfaction have emerged. The most prominent complaint is poor customer support, affecting 48% of the reviews, particularly highlighted in apps like Quo (formerly OpenPhone). Issues with app functionality, especially related to syncing and login, are noted in 37% of reviews, with users express...
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