AppFramesApps → Youper

What Users Really Think About Youper

We analyzed 240 negative reviews of Youper from the App Store. Here's what users are saying.

240
Reviews Analyzed
Therapy
Category

Key Weakness

Frequent complaints about AI being repetitive and lacking depth.

""Like talking to a mindless robot that just keeps asking the same things regardless of your answers.""
""The AI was extremely unhelpful and had no understanding of what it is like to be in a depressed state.""

What Users Are Saying

I used to love this app, but I lost my premium features for a few months and just went and paid it again and my premium features didn’t come back and I’ve written customer service twice and haven’t gotten a response so I feel like I just spent $70 for nothing

I despise apps that advertise to be free, get your email address, and then show you your payment options on the very next screen! It’s ridiculous. If it’s a paid app, just tell me right upfront and let me make a decision about whether or not I’m going to buy the app.

Seems to repeat the same generic scripts. I need a very intelligent ai to understand my trauma, and I can get that better from free ai websites/apps. There is not really any insight or comprehension with this ai. I want AI that can actually respond to the severity of my trauma. Though I also only ge...

I am in a state of mental crisis. Anything would help me even if it’s a simple sentence of motivation a day. Or even a little validation. Turns out, you can’t even do anything in this app without paying. You can only send one sentence then you get taken out the chat and prompted to pay. Man why do I...

I signed up for the trial but got charged for an entire year and I can't get my money back. I tried the app for about an hour and it was like talking to a robot. I know it's AI, but the answers were awful. I wasted 29.99

I have been struggling so bad lately and my fiancé sent me this app because he had seen it somewhere online. I wanted to try it out because I’m struggling financially and have been unable to find a therapist in network these past three months or so and it has been so frustrating and discouraging so ...

Read the most recent reviews. 1 stars Same generic questions over and over. Like talking to a mindless robot that just keeps asking the same things regardless of your answers. Is this AI? More of a broken record. No wonder you can only subscribe for a year. That way they can trap you after seven day...

May work for you , however for me, way too many questions . Every answer given leads to 10 more questions. This is not cognitive therapy, it’s cognitive rip off . Go speak to a real therapist. There is something inherently, intrinsically real about a real human showing empathy, compassion and dedica...

Full Therapy Market Analysis

See how Youper compares to competitors. Get the complete Therapy report with all complaints, missing features, and build recommendations.

View Therapy Report — $9.99

More Therapy Apps

Clarity: CBT Self Help Journal (91 reviews)ReGain - Couples Therapy (58 reviews)

© 2026 AppFrames · Reports · Insights · Blog