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What Users Really Think About Clarity: CBT Self Help Journal

We analyzed 91 negative reviews of Clarity: CBT Self Help Journal from the App Store. Here's what users are saying.

91
Reviews Analyzed
Therapy
Category

Key Weakness

Technical issues such as app crashes and user interface not fitting all screen sizes.

""On iPhone 13 mini, when the keyboard is open, the prompt is off the screen.""
""App Defective - Tried our second session today. This time from 2 separate places and the counselor could her us but we could not hear each other.""

What Users Are Saying

I’ve been using this app for over three years and highly recommended it to my clients (I’m a therapist) The overall selling points were the simplicity of the app, icons and gratitude list. Recently they changed the gratitude list to some worthless and unnecessary prompts. Making it less effective a...

App appears to be programmed for human engagement rather not human help. Logging how you feel can be helpful, but this app encourages tech addiction and dependency.

I should emphasize that this is a supplemental tool for therapy, and quite effective too; using it during the trial period alone helped me with my thoughts and feelings about work life balance, which is then brought up effectively in my therapy sessions. 5/5 for app itself. However… My main gripe ...

On iPhone 13 mini, when the keyboard is open, the prompt is off the screen and there’s nothing you can do about it, no way to close the keyboard.

I think it’s good. I like how the Chatbot isn’t like other apps, it actually remembers and analyzes everything you say and asks helpful questions. However, I hate how it restarts your progress every week… It’s Sunday at midnight now, everything I said to the bot has been erased, it was glitching w...

I’ve used quite a few apps like this and had high hopes after seeing the ratings but honestly it’s not a great app. Very basic prompts, absolutely force fed AI “innovation” that’s so poorly executed, so much clutter and junk in the app that ironically is supposed to help you clear your mind. It’s fa...

I liked that after identifying my feelings it used to remind me what feelings I listed and then I could journal off of that.

The app seems like a useful tool, but one day the chatbot decided it would only respond in Spanish. I can’t have a serious check-in if the chatbot is giving me responses in Spanish every time. Maybe someone should explore its triggers? Seems odd it decided to start speaking Spanish when I asked abou...

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