We analyzed 276 negative reviews of Ulta Beauty: Makeup & Skincare from the App Store. Here's what users are saying.
Frequent app crashes and slow loading times
"Ulta makes enough money to hire someone to make a usable app. Come on now."
"This app is so incredibly slow…HOW?!"
Didn’t receive my birthday gift because I didn’t have a code.😡
crashes way too often🫠
The app doesn’t let me log in.
This app isn’t efficient at all can’t even place an order. But it’s fine I’ll just be taking my business to Sephora
It is the year of our Lord 2026 and this app still doesn't have dark mode. App settings are lacking, product pages take too long to load, and many don't load at all but the product is in stock? Pics are really sporadic, a product can have one or 15. Why can't Ulta either normalize pic count or requi...
I never got my order, they say they refunded me. They didn’t. It’s impossible to talk to a person who knows what’s going on
Love Ulta but your app crashes after a few minutes of use every time I use it and I’ve tried to use it over and over but I give up. Fix the crash bug!! Please!!
The app is not working
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