We analyzed 266 negative reviews of TrueCar Used Cars and New Cars from the App Store. Here's what users are saying.
This is the only app I have used that doesn’t have enough features to sort through a bunch of vehicles I don’t want. You need to add an engine size, type, and fuel type filter like all of your competitors.
After checking out a vehicle, when you return to the search results, the app takes you back to the top of the page. This forces you to scroll down to where you left off, which can be quite inconvenient. I decided to stop using the app because it clearly needs more work to fix things. Good luck.
Too many dealers are listing falsely low prices and requiring shoppers to give their contact information before they can see the real price. Defeats the purpose of making car shopping easier.
Why can’t I save my search???? Why???? What’s so hard about saving the search????? Why do I have to search over and over again several times a day without saving it????
The app is not good to use. I get crashed out of the app and the UI is awful. Please fix it.
I try to just see what the inventory looks like, no selection made and BAM..,I get a message from the dealership. The "discount" formula looks really suspect to me. Do your research.
No option to search for engine preferences such as V8 or V6. Before you would be able to search for the specific engine size now you can’t.
There is no back navigation on this app. You spend time putting in search to not be able to navigate through your list.
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