AppFramesApps → CarMax: Used Cars for Sale

What Users Really Think About CarMax: Used Cars for Sale

We analyzed 384 negative reviews of CarMax: Used Cars for Sale from the App Store. Here's what users are saying.

384
Reviews Analyzed
Car Buying
Category

What Users Are Saying

good selection of cars, but their apr is horrible. even with great credit & a 20% down payment, you will for some reason still get pre-qualified with a 23-29% APR. My first car at 19 with no down payment, no co-signer and no credit was 20%. My credit score is now between 730-740, I do not have bad c...

I owe 22,000 on my truck and you won’t offer me me anymore than $22,800. 😂 Low ball scammers.

you got no drive no ambition nothing that makes you stand up. Your whole company is a copy of your competitor. it’s all a scam to sell ads or data.

No way to change location, used app in FL and no longer there but app will not update even after giving it permission in settings.

You have to go in and do the same thing as a normal car dealership. Should have done Carvana

Literally none of the scheduling, shipping or presale features work on this app. The thing is completely pointless just go to the website.

Please add an option to make extra principal payments. Other banks/apps have this feature; there’s no excuse. If CarMax thinks this prevents extra principal payments, they’re wrong. However, it wastes plenty of their customers’ time (on purpose). This is a good way to lose current and future custome...

How can heated seats not be an option for features filtering? You have barn doors but not heated seats? You ok CarMax?

Full Car Buying Market Analysis

See how CarMax: Used Cars for Sale compares to competitors. Get the complete Car Buying report with all complaints, missing features, and build recommendations.

View Car Buying Report — $9.99

More Car Buying Apps

Autotrader – Shop All the Cars (407 reviews)Cars.com - New & Used Cars (266 reviews)Carvana: Buy/Sell Used Cars (182 reviews)CarGurus: Used & New Cars (148 reviews)

© 2026 AppFrames · Reports · Insights · Blog