What Users Really Think About TotalAV

AVOID. Within a half hour I realized I didn’t really need TotalAV so I contacted them for a total refund, taking them at their word that they would provide a “Money Back Guarantee”. Emails went back and forth, with no option to cancel my purchase and subscription. There is no direct “Customer Suppor...

I am not smart enough to get much value from my purchase.

I unsubscribed to the service last September and have tried to stop them from charging my account since September 2025 but I am still getting charged for the subscription fee monthly. I’ve been trying to get a refund but have not been able to get a refund or to stop the subscription. I have tried un...

Cancel I ordered a $19 one year and you are putting $159 dollars on my card. If this entire order is not cancelled immediately I am going to contact the Kentucky AG, the BBB of greater Cincinnati and anyone else I can figure out to put you out of business.

I bought this and I knew I was in trouble when modules kept downloading and the price kept going up. I tried to use the app and found it big and confusing,so I deleted the app. A year later they took$350 out of my bank account for updates without warning and I can’t stop it because I don’t have the ...

I installed TotalAV on my Apple devices. While on travel, I realized that my devices which were logged in to unprotected Wi-Fi and the TotalAV AV VPN was not on. I realized the VPN does not automatically connect when my device connects to an unsecured network and also disconnects after a period of t...

I have no idea how to set up check for viruses & clean them out. Please explain how to do this

I subscribed to this app a year ago and canceled the subscription through Apple well before the renewal date. However, they ignored my cancellation and I have spent 3 days trying to get my money back. They make you jump through hoops to cancel, then terminate your account. They make getting in easy ...