What Users Really Think About Square Appointments: Scheduler

Complex and confusing interface

"It’s very glitchy when scrolling and always takes a long time to load."

"I cannot for the life of me schedule or block time from my phone."

Square works well for payments, but the tax system for service businesses is very frustrating. My business offers massage services (which should not be taxed) and also sells retail products (which should have sales tax). I correctly set massage services as non-taxable and created tax only for retai...

I’ve used this app since January 2025. I have to delete and redownload every other time, if not each time, I use the app. I open it and it doesn’t allow me to touch anything. I close, reopen, close, reopen, turn my phone off and on, open, close, reopen…. No, I have to delete and redownload and then ...

I need to access this damn app for my job. It updates to 3% then crashes. I’ve tried restarting my phone. Logging out. Updating the app. Uninstalling and reinstalling. Wtf. This isn’t acceptable when people’s incomes depend on keeping appointments. FIX BUGS! Please!!

Hate the update. I feel like it’s so many more step to get to not and info now.

The recent update had changed how appointment notes are stored and viewed and it has entirely disrupted our studio’s flow. Would appreciate more bug fixes for the price of usage. Additionally, we are unable to turn off the AI assistant’s responses or customize them without losing the ability for cli...

I’m having a hard time getting my clients nail pictures clear on messages. Sometimes they don’t send and sometimes they are blurry. I then have to ask for them to send through my personal number so I can see clearly. Such a hassle.

kinda hate it rn tbh. setting up was easy but figuring out how to go live and let clients start booking is not working. i keep getting redirected to download more apps or create new user IDs without any explanation or usable tools. feeling like the old-fashioned black book is gonna be a better optio...

I would be embarrassed to have anything to do with the creation of this malfunctioning piece of garbage. You are truly the WORST technology I’ve ever dealt with. Since dial up. That’s how bad this app malfunctions. Save yourself the headache.