What Users Really Think About Acuity Scheduling

Forced logouts and authentication issues

"I’ve been using this app for 3 years and it CONSISTENTLY logs me out."

"Every time I log on it shuts me out."

ITS NOT WORKING ON IPHONE .PLEASE FIX IT ASAP!! Thank you

It’s been great for years but now it keeps freezing and no one will respond from their support team. Very frustrating.

I need to open and close the app several times to get it to work and sometimes even doing that won’t work. It’s been like this for the 3 years that I’ve had it. No other app (except for Microsoft Power Apps) is as buggy as this. I click on buttons or try to scroll and nothing happens. It should resp...

Using acuity for three years now. Longtime user. Can't login when in lockdown mode. Can't do infinitely repeating appointments (my clients come in each week, same time). It's better than a lot of other services, but the fact they don't change their system to be better suited to their clients' needs ...

Hassle to login every single time. Why not use Face ID?? Once you run the gauntlet of login the interface is the most confusing jumble of options, multiple pages and selections just to book one appointment for a client or god forbid to try to reschedule. It’s a mess. Unfortunately it’s the only opti...

I have been a customer for several years, this recent update has rendered the app USELESS. No way to share street links, app keeps asking me to design my site even though it’s been customized for years. I’ll be finding new scheduling software.

Used acuity for years and now and it can be buggy but this recent update is D U M B! You cannot share direct service links, or any links at all, from the app with this update which makes the app less useful and simply there to track appointments vs being an easy way to send out appointment types to ...

The app was great prior. Im constantly being signed out. I want to be able to use my account on my phone and my laptop. I use to be able to have it signed in all my devices. Now it signs me out of one or the other. On top of that logging in is very tedious and annoying. Seriously considering switch...