What Users Really Think About Spinn

High maintenance and frequent errors

"This machine gives you all kinds of headaches."

"The coffee keeps going through the container."

We have had to send our machine back 4 times due to it breaking down. And it still pours water into the cup at first jnstead of coffee despite multiple attempts to get it fixed.

Someone once said, “How can we make a timeless and simple task ridiculously complicated?” and this coffee-making smart robot was born. If I want to make a pot of coffee for my family each morning, then too bad! Each person will have to stand in line while SpinnBot 9000Z makes cups of coffee one-...

We’ve had our machine break down due to a grinder block 3x now. It’s such a frequent issue they have that they even will sell you a tool to try to fix it at home. We’ve sent our machine in 2x and it keeps breaking. They charge you $200 just for the repair and shipping alone. They are prompt to repl...

Machine is constantly going into air or the red ring of death. It even does this when I do cleaning and descaling cycles which prolongs the cleaning and descaling cycle and takes 10 times as long.

After 3 months of use, it broke and won’t make anything. They REFUSE to honor the so called warranty. Over $1000 down the drain. I took a sledgehammer to it. BEWARE

To glitchy for such an expensive machine. When it works right it’s good. When you’re rushing to leave for work and need your am coffee, this isn’t it.

Besides the “drip coffee” being just an americano, the worst part of the machine and company is the customer service. Took forever to come to market. Against my best judgment, bought the machine. Never satisfied w any of the drinks. Then a rubber gasket broke. Company says they can’t dispatch a repa...

While most of the time the coffee is great, this machine is just too high maintenance to be worth the price. We just descaled the machine and a week later it wanted a cleaning cycle, then it wanted a new filter. And a week later wanted another cleaning cycle. We use filtered water already in the m...