What Users Really Think About SmugMug - Store & Share Photos

Poor auto-upload functionality and customer support.

"Auto upload doesn't work."

"Impossible to reach customer service."

I love smugmug but hate your app. The app is so clunky. Every single time I use the app, the app blanks out and I lose where I was looking. Your app is awful.

I can’t open the app to run more than a few minutes when it crashes. Even with the app updated. Very sad face :(

When I try to view a larger gallery within the app, it attempts to load all thumbnails from beginning to end, even if I quickly swipe to the end. Then it crashes. Even worse, it forces all my other apps to reset. Please fix.

There seems to constantly be an issue with loading albums

My auto upload doesn’t work

This is a great platform for organizing and storing photos. We have years worth. Using it on a laptop/desktop is easy but iPhone version super buggy! When you are in a folder, the + symbol to add gallery teases you - it hides or the menu disappears quickly. Very unreliable. You also can't move galle...

this app has fewer features than the desktop version. If the browser version didn't keep bugging you to download the app when you are using a tablet, I would never have done it. It's unnecessary and has fewer features (you can't move photos within a folder) then the browser version. Waste of time.

Works well enough for viewing galleries. Auto upload just doesn’t work since they broke something on 4.12