We analyzed 252 negative reviews of Schlotzsky's Rewards Program from the App Store. Here's what users are saying.
Constantly logs me out from the app. I had one account that had enough points for their top reward. I can’t log into that account and there’s an upcharge when you by any through the app
I can’t login to the app so I can’t use a coupon I paid for. This happened twice to myself and my husband
Sometimes the app kicks me out and claims my password is wrong when I set it to autofill and have never changed it. Then it won’t let me change my password. Ridiculous.
Last two app orders I have been unable to use my rewards. AND unable to comment on APP review. Shame on you.
I put all of my information correctly on signing up to be a rewards member, but it would never take my information!
Every time I go in they bug me to use the app to order and for rewards. I finally downloaded it last time but forgot about using it this time. They said I could scan my receipt for rewards point but when I go to the app there is not a rewards tab or way to scan. It just wants my location and then wh...
Start Order > Meaty Meat Deals > The Original Meal Deal Starting at $9.58 Next page defaults to medium $13.57. I select small. It briefly flashes to from $8.37-something to $12.37. There is no combination of removing ingredients or choosing basic chips and fountain drink that lower the price to wh...
Title says it all. You literally have to pay an extra fee if you order using the app. Absurd. Just find a better restaurant honestly and give your money to a corporation that at least doesn’t do that.
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