What Users Really Think About QuickBooks Workforce

Inaccurate or missing punch records

"Clocked in yesterday and tried to clock out when I was done working, but it wouldn’t clock me out."

"I clocked in at 7:05, took a break from 11:00-11:30, and left at 3:15. The app won’t let me say my lunch started at 11:00."

My primary use case is loading it up to snap receipts for tax reasons quickly and easily while I’m out and operating the business. This software takes minutes to load each time. I try to boot it up to just snap a picture of a receipt and send it to the server for processing. Now I see they’ve sunk d...

This app is trash. I’ve been using this for a month and even though I clock out, it doesn’t register or registers a different timing. Eg. When I clocked out, it showed 9 hours on the clock but when I opened it in the morning next day, it shows 8am, and it didn’t register that I clocked out under the...

Widget shows like 5000 hours and is always counting up. Does not represent the current clocked in time period or job. Fix it. This is clearly an internal error handling issue in the software

I’ve been using this app for about 2.5 years at my current employer. After this most recent update the app is incredibly slow and harder to navigate. The time clock never works. I hate the new version. They “fixed” what wasn’t broken.

Any time I add a new worker they go through a period of time when the app just shows what clients they want when they want, instead of the actual list given. It’s infuriating to trust this will work and really only be able to rely on it a third of the time

Every morning when I wake up, it’s in a dazed and confused panic because it shows I’ve been clocked in for 20,000 hours AND ON holiday pay at that on my lock screen. Not once have I clicked it to find out. I forgot to clock out either. It’s just a glitch. I don’t know how no one brought it up that I...

Sometimes the app is totally fine with clocking in and it’ll pop up with the “refreshing should help” page occasionally, and it’ll refresh. But I clocked in yesterday and tried to clock out when I was done working and it popped up with that page again. I clicked refresh and it didn’t switch pages, s...

It's fine. Organized pretty well but there are odd delays: pauses of a second or more when making selections. The widget I used to enjoy broke a few months ago, and the recent update didn't fix it. It always shows "Clocked In" and a random time so it's useless. I'm only using this app because my wor...