What Users Really Think About Paychex Flex

Slow app performance and frequent crashes

"This app is the slowest clock in I’ve ever used and it messes up all the time."

"It takes forever to load my paystubs. This has been happening for months."

The agents are unhelpful idiots. I hope this goes out of business

Your app doesn’t load all the time’s Please fix

this app really is the worst and it’s obvious how many of these reviews were paid for by paychex

It does what you need it to do, but only when it feels like it. Oftentimes it loads agonizingly slow and there have been countless days when maintenance or other issues have prevented me from clocking in or out. An easy fix would be to add an offline mode so that you can still keep track of your tim...

I use this app 4 times a day: to clock in and out and to start and end my lunch break. Each time i have to sit through an unbearable load time after signing in. Sometimes it can take about 30 seconds, other times it can take multiple minutes. This is a big source of frustration and it needs to be ...

This app frequently does not work. It has taken me 30 minutes to try to open the app today and it hasn’t opened yet. How are people supposed to keep an accurate time card when it takes half an hour for the app to open.

it usually works, but I sometimes have problems where it won’t login or it’s extremely slow. even tried restarting my phone, going to a place with better connection. didn’t fix it

All I look at is a spinning icon. And support is impossible to get a hold of.