We analyzed 62 negative reviews of Peoples Gas Chicago from the App Store. Here's what users are saying.
I was previously able to sign in on both the web page and the app but one day it randomly stopped allowing me to sign in on either and continues to either load forever (upwards of an hour) or show me the same error message. I have called and emailed customer service multiple times and I am continual...
Can only login through website. Useless garbage.
Doesn’t let me check my account is such a trouble using this app , I tried many times but for some reason isn’t working properly
Didn’t allow me to login with the credentials. I had to call to get my account details activated.
Terrible. A complete nightmare.
They make too much money to have an app that is this bad! This thing doesn’t load your information when you need it!
What’s the point of an app that doesn’t work? I end up calling customer service .every. .single. .time. I attempt to log in because the app can’t even load the dashboard. Plus I’m paperless, so I never have my account number available. So the call takes even longer than it needs to as a result. I...
Suddenly I can’t access my account, says my email address isn’t valid
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