We analyzed 306 negative reviews of PayPal POS (ex Zettle) from the App Store. Here's what users are saying.
Inconsistent payment processing and lack of features.
"Payment processing is unreliable."
"Lack of support for manual card entry."
QR code quit working won’t scan, says not activated.
Blue tooth is not an option
I was a volunteer running the check out for a community event. At least two people paid, it looked like everything went through, they left and then several minutes later I got a message their card was declined. We missed out on several hundred dollars in donations.
I’ve been using PayPal Zettle for my physical repair shop, and it has become a nightmare. They are currently holding $1,300 of my revenue, demanding tracking numbers for services provided in person. It’s absurd to ask for shipping proof for a screen repair done at a counter. > To make matters worse,...
No refund requests whatsoever and they just closed the account AND also my PayPal account which I have for over 25 years
PayPal Point of Sale looks good on paper but is frustrating in real use. The interface is clunky, reports are confusing, and pulling basic sales or tax information takes far too much effort. Many features feel half-finished, and support is inconsistent when issues come up. For a system meant to simp...
Took forever to set up. Also list our inventory and all the work done on that is lost
I use this app one time . it process the sale but no money has appeared in my account. I’m afraid to use it again.
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