What Users Really Think About MyFrontier

I switched from Verizon just to have them buy your company

Literally the worst don’t does not ever work it will just say logging in for 25 minutes straight and then you can’t access voice features for home phones/landlines. Complete waste.

This app is atrocious. Figuring out where to report a service interruption is near ImPossible. When I check my address it says it was fixed at 4am but there is nowhere to follow up (as my service was not back). The chat line they direct you to is 10 year old automated tech. It keeps disconnecting so...

This app has never worked correctly. Trying to access settings for Unlimited Digital Voice keeps flashing “taking you to sign in page” over and over in an endless loop. Unfortunately, accessing settings via the Frontier site no longer works either. Both the app and the Frontier site seem to do littl...

I wake up with no internet, I do all the unplugging and turning off, and I got nothing, But a red light, go to the app for help, and there isn’t a easy way to schedule someone to come and look at it, pretty sure that’s how you lose someone.

Call and they verbally quote price & DO NOT DELIVER PRICE

I want to speak to an agent please

If i have in my settings, promos and marketing notifications turned off. Why am i getting notifications popping up offering speed upgrades. Stop this nonsense!