What Users Really Think About Motor Club

This companies billing practices are ridiculous. They will try to run card once and if it does not clear, because it is turned off in my case, the roadside coverage ends immediately. Then you must wait 3 days for coverage to begin after the payment clears. Totally unreasonable to not offer a grace p...

Seriously such a miserable experience

1. Too many redundant security checks and repeated re-logins when switch menu. 2. The app shows up to 5 recuse per year. But their system says only up to 3. They would not honor what the app shows. The customer service manner was bad. They refused to honor the fourth rescue. You don’t get what you...

I requested a jump start for my car through the mobile app at 315 on a Sunday afternoon. I was charged 95.00 and never got service. I am a member and should never have been charged a dime. I was told someone would arrive between 438-508. At 509 I called the called the tow company and he said he w...

Why do I have to sign in each time I open the app? And every time I go back to the Home Screen? Can’t there be a Face ID option for logging in initially? It seems like an easy fix Allstate.

I needed roadside assistance for a flat tire. My benefits are active and I’m a member of the Allstate motor club but when requesting assistance, they said I did not have benefits. Even after providing proof, I still had to pay out of pocket. I don’t know if this is the fault of a buggy system or All...

Do not use this app. Just don’t. It will break on you and either leave you without access to help, forget you’re a member entirely, or screw up billing. This is the most broken, janky app I’ve ever have the displeasure of using. The roadside assistance website is MUCH more reliable. Just book...

The app will not allow me to update the credit card! The current card is expired. It will not let me delete and re-add the card! My renewal is due this month! Anyone have a suggestion?