What Users Really Think About foodora - Food Delivery

Ordered a specific kind of chocolate, chocolate delivered was not the right kind. Requested refund for the chocolate, refund denied. They took my money and now I have chocolate that I don’t want and didn’t order

I haven’t used app for nearly two months and when I got auto-charged for pro I asked immediately on the same day for a refund since I stopped using app, they denied my request and told me I wasn’t eligible which makes absolutely no sense as I haven’t used the app at all especially after subscription...

Consistent functional issues that always arise right before you’re about to order and with zero no solution except to delete and reinstall app (that never works). Bad customer service and they make it next to impossible to use the credit I’ve received for missing items towards new orders. Don’t use ...

After waiting 2.5 hours and and basically had to beg for a refund for 30 minutes

The delivery person left the food outside my apartment building, it was stolen and I didn’t get any refund or anything. Horrible customer service!

Už toho mám dost to je pokaždé člověk si objedná jídlo čeká na něho přes 2 hodiny i když tam bylo psané max 30 min na doručení a pak přijde zpráva o zrušení kdyby dali vědět dřív tak si můžu ještě objednat od jinad ale oni to zruší v dobu kdy už je vše zavřené ….

This service is absolutely horrible. Twice I have ordered food that was never delivered, and customer service refused to do anything about it. The app would say delivered but no food ever arrived. I confirmed the address, but Foodora refused to refund the orders, would not allow me to contact the dr...

They lie to you and say that you will get 80% off and even show the coupon in your account. You will waste all of your time to find out that your phone number is not from the country and thy will not honor the voucher. Straight up garbage app and really shady business practices. Use Wolt honestly b...