We analyzed 399 negative reviews of ComEd - An Exelon Company from the App Store. Here's what users are saying.
The app doesn’t work, I log in and it automatically logs me out.
Every time I try to log in, this app logs me out and it’s extremely annoying.
Some pages are stuck and cannot update. Need to close and reopen the app
You never send payment due reminder emails like I have selected in my settings. You just wait until the bill is past due and then send a letter. If you sent the reminder emails like I asked the bill wouldn’t be past due. Every month I go into settings and select to receive the reminder emails and yo...
They bill is filled with non usage charges. They bill is based on an “average”. Not your actual usage. Now they added a two step verification. The apps make you sign in and have these two step’s processes is a joke. I got two bills last month. Its a joke company. They should be ashamed to even ope...
90% of the time app does not work properly!! Please fix it ASAP! I know you redid it a few months ago but still has bugs.
Sends a code to log in but when you enter the code it brings you right back to the same log in screen
I’ve tried several attempts to sign in and it just takes me back to sign in.
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