What Users Really Think About CarGurus: Used & New Cars

Inconsistent search results and lack of detailed filters.

"The search doesn't work very well. It shows cars from all over, not just nearby."

"Why can't I filter by things like engine displacement?"

Every single time application is more complicated and all filters is very hard to adjust on top of that they try to provide more advertised/sponsored cars instead of transparent search…after upgrades i every time try to find another platform to surf

They will leak your data onto the darkweb, and will not notify you about what was leaked or provided in this issue. No way to delete your information or account either. Be cautious. I got notified my data was leaked 02/2026 without contact from this company.

I not satisfied with paying car here

Love how when you set a search radius to 25 miles, every car that pops up is over 500 miles away. Very useful. Thank you for nothing.

I received an email saying their database was hacked. My email was from my monitoring service. I removed all my information from their site and filed a legal complaint on them. Not one time did this company reach out, saying anything about a hack and where your information was park of the databas...

I am about to remove this app from my iPad. I was informed by my security monitoring service that my username and password was found on the dark web through this app. You decide if you want to download this app but know there’s a consequence.

Took and breached my info do not trust this app

The app doesn’t work properly