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What Users Really Think About AARP Roadside Assistance

We analyzed 117 negative reviews of AARP Roadside Assistance from the App Store. Here's what users are saying.

117
Reviews Analyzed
Roadside Assistance
Category

What Users Are Saying

This app has major design issues. You first don’t login, you just give it your name and zip code. Since you don’t login, you can’t update payment methods or anything else. In order to do anything else, you must call their 800 number and be put on hold to wait for an agent. The app appears to tak...

I try to reach the company and no response

This app could be great but it needs more development

The terrible service waited for Irving for 7 hours, I never waited. They also don't want to return the money... In short, it's terrible.

It tells me my membership is expired. Had to call roadside assistance. At that point I have no use for the app. Customer support is no help.

when I try to use the app, I get a message saying that "as of Octover 15, our app is no longer available"---and I'm directed to a website. On my phone. For greater ease. Uh....no.

I think the app is terrible, I go on and it says my membership was cancelled last year… but I have a letter saying my 2022 renewal will be charged to my credit card in 10 days. I call, and someone I can’t understand very well tells me to sign into my account on my computer… which does nothing.

This app is no longer available

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