A data-driven look at whether PetSmart deserves a spot on your phone.
Based on 28,795 App Store ratings and 458 negative reviews we analyzed, PetSmart shows: mixed ratings, actively maintained, large user base, free to try.
"This app is so bad. When you click on rewards to activate, it doesn’t work. In order to use it, I have to delete it and upload it again. Every. Single. Time. Doesn’t Petsmart make enough money for a working app?"
"The app no longer works! Won’t accept addresses in Texas-says it’s out of country. Won’t accept ANY kind of payment (credit card or Apple Pay), won’t accept PetSmart points either!"
"It process slow and it charged my card 4 times. I didn’t even get to place my order but some how is charging me 4 times for the same item."
📱 Category: Pet Manager
👨💻 Developer: PetSmart LLC
💰 Price: Free to download
⭐ Rating: 3.9/5 from 28,795 users
🏷️ Genres: Shopping, Lifestyle
🔞 Age Rating: 4+
📦 Size: 122 MB
🔢 Version: 14.4.1
📲 Requires: iOS 16.0+
📅 On App Store: 9 years
🌍 Languages: 1
✓ Updated 2 days ago This app is actively maintained — the developer is shipping updates regularly.
Latest update: We appreciate your continued use of the PetSmart app! Our team is dedicated to incorporating feedback from Pet Parents like you to continually improve the experience. In this latest update, we are d...