Is HelloFresh: Meal Kit Delivery Worth It?

A data-driven look at whether HelloFresh: Meal Kit Delivery deserves a spot on your phone.

Our Verdict

What Real Users Say

"I’ve been trying to reach their customer support through their app and instagram account. And they’re literally dodging me?! I’m trying to get my refund btw. I was charged although I’d cancelled the subscription."

"Very disappointed with the lack of transparency in pricing. I was charged for the service and later had to pay additional charges for the food, which was not clearly explained upfront. On top of that, getting a refund was extremely difficult and frustrating. I expected much better customer service."

"Their shipping package is the worst I’ve ever seen. My box was completely open and there is no inner packaging. So everybody that handled the box had direct access to my food. Needless to say, I threw it away."

The Data

Maintenance Status

Screenshots