An honest comparison based on real user reviews. Both are popular Course Platform apps — but which one do users complain about less?
Removed AirPlay support and has non-existent customer service (AI chatbot only)
"So I have used this app for over a year and have used AirPlay to cast the training videos on to the TV. Which was a wonderful ability. But a recent update prevents that ability now."
"There is no customer service. They dump you onto a crappy Ai chat named Alex, who repeats itself 1 million times and is useless."
Gift subscriptions auto-renew and charge recipients; app is buggy with poor customer support follow-through
"I was surprised to see they charged me to renew the subscription this year. As it was a gift they should not assume you want to keep paying for someone else's subscription automatically"
"Customer service should be called 'lip service' because they will initially respond to you but fail to follow up and resolve issues."
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