AppFramesComparisons → Rakuten Viber Messenger vs Rakuten Viber Messenger

Rakuten Viber Messenger vs Rakuten Viber Messenger

An honest comparison based on real user reviews. Both are popular Messaging apps — but which one do users complain about less?

Rakuten Viber Messenger

Main Weakness

Frequent app crashes and instability

""Viber is frozen on my iPhone 16 Pro""
""App is frozen at the home page when you open the app""

Rakuten Viber Messenger

Main Weakness

Poor customer service responsiveness

""Support closed my ticket twice and claimed it was resolved without actually fixing anything""
""Impossible to get support""

See the Full Messaging Landscape

Complete analysis of all Messaging apps, including missing features, pricing insights, and what to build instead.

View Messaging Report — $9.99

© 2026 AppFrames · Reports · Insights · Blog