An honest comparison based on real user reviews. Both are popular Course Platform apps — but which one do users complain about less?
Gift subscriptions auto-renew and charge recipients; app is buggy with poor customer support follow-through
"I was surprised to see they charged me to renew the subscription this year. As it was a gift they should not assume you want to keep paying for someone else's subscription automatically"
"Customer service should be called 'lip service' because they will initially respond to you but fail to follow up and resolve issues."
Charges for full year after trial ends, poor refund practices, and unresponsive customer service
"I was given a 1-month free trial. So if you try to cancel you lose your membership. If you don't cancel they automatically charge you, but I can't get a refund on a one-month free trial.. They charge me for the whole year."
"They used to be a good company, now they switched their customer service practices and the people you get emails from don't even respond to your issues."
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