AppFramesTrends → Poor UX Design

Poor UX Design

Confusing navigation and bad design choices driving users away. This pattern appears across 117 different app categories in our analysis of 156,000+ negative App Store reviews.

117
Categories Affected
156K+
Reviews Analyzed

Affected Categories

Aging

92% frequency

Zero free features available - payment required before any use

"I tried the cartoon effect and it said I need to pay money.I tried to do the animal face and I had to pay money.I tried EVREYTHING and I had to pay MONEY!"

Simulation Game

72% frequency

Disruptive updates ruining gameplay

"The new services 2.0 update has completely destroyed every bit of enjoyment."

Competition Log

62% frequency

Terrible UI/UX redesign removed functionality

"The new app or new version of this is the most user unfriendly app design I've ever used. All of the features that made useable in previous versions are gone."

Community

54% frequency

Frequent and disruptive UI changes

"Stop changing the UI. I refuse to go to the popular section now because WHAT WAS WRONG WITH SWIPING LEFT OR RIGHT."

Fan Platform

53% frequency

Poor user interface and navigation

"The UI was difficult to use before and has become significantly less usable within the last year."

Debt Free

47% frequency

Confusing new interface

"Update is confusing"

Kanban Board

46% frequency

Complex and unintuitive user interface

"The interface is clunky and hard to navigate."

Meditation

43% frequency

Confusing navigation and overwhelming UI

"The UI is content vomit. The titles aren’t clear on what the content is and there's no way to filter out what you don’t want to see."

Car Buying

43% frequency

Difficulty navigating new UI designs

"New layout makes the app practically unusable. Very frustrating."

Group Chat

43% frequency

Confusing navigation and poor UI design

"The new update makes it impossible to navigate."

Recipe

43% frequency

Confusing navigation and poor user experience

"Navigation is confusing. I have to go through 1000 steps just to add a recipe."

Allergy Board

43% frequency

Poor navigation and confusing UX

"This app is impossible to navigate. Even the simplest thing like getting the map to focus on the area I wanted to search was difficult."

Packing List

43% frequency

Overly complex and not intuitive

"Nobody wants to read the instructions when it comes to an app for packing! They just want it to be intuitive and straightforward. This is neither"

Payroll

42% frequency

Confusing navigation and poor UX design

"The app is not user friendly, it’s difficult to navigate."

Dementia Tracker

42% frequency

Overwhelming and confusing UX

"I opened it and immediately was overwhelmed. It's very chaotic in its design and features."

Road Trip Planner

39% frequency

Navigation issues and unreliable routing

"This app has rerouted me not once or twice but NINE TIMES in the middle of the route."

Project Management

38% frequency

Poor navigation and UX

"Confusing. The most confusing platform I have ever seen."

Pet Supplies

37% frequency

Poor navigation and search functionality

"The search is terrible. Never gives me what I'm looking for."

Smart Home

37% frequency

Poor UX/navigation

"Confusing to use. And why do I need an app just to set a delayed start on my dishwasher? (Home Connect (America))"

Trivia Game

37% frequency

Confusing user interface

"The new UI is horrible! It’s not modern; it looks like a mess."

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