Confusing navigation and bad design choices driving users away. This pattern appears across 117 different app categories in our analysis of 156,000+ negative App Store reviews.
Zero free features available - payment required before any use
"I tried the cartoon effect and it said I need to pay money.I tried to do the animal face and I had to pay money.I tried EVREYTHING and I had to pay MONEY!"
Disruptive updates ruining gameplay
"The new services 2.0 update has completely destroyed every bit of enjoyment."
Terrible UI/UX redesign removed functionality
"The new app or new version of this is the most user unfriendly app design I've ever used. All of the features that made useable in previous versions are gone."
Frequent and disruptive UI changes
"Stop changing the UI. I refuse to go to the popular section now because WHAT WAS WRONG WITH SWIPING LEFT OR RIGHT."
Poor user interface and navigation
"The UI was difficult to use before and has become significantly less usable within the last year."
Complex and unintuitive user interface
"The interface is clunky and hard to navigate."
Confusing navigation and overwhelming UI
"The UI is content vomit. The titles aren’t clear on what the content is and there's no way to filter out what you don’t want to see."
Difficulty navigating new UI designs
"New layout makes the app practically unusable. Very frustrating."
Confusing navigation and poor UI design
"The new update makes it impossible to navigate."
Confusing navigation and poor user experience
"Navigation is confusing. I have to go through 1000 steps just to add a recipe."
Poor navigation and confusing UX
"This app is impossible to navigate. Even the simplest thing like getting the map to focus on the area I wanted to search was difficult."
Overly complex and not intuitive
"Nobody wants to read the instructions when it comes to an app for packing! They just want it to be intuitive and straightforward. This is neither"
Confusing navigation and poor UX design
"The app is not user friendly, it’s difficult to navigate."
Overwhelming and confusing UX
"I opened it and immediately was overwhelmed. It's very chaotic in its design and features."
Navigation issues and unreliable routing
"This app has rerouted me not once or twice but NINE TIMES in the middle of the route."
Poor navigation and UX
"Confusing. The most confusing platform I have ever seen."
Poor navigation and search functionality
"The search is terrible. Never gives me what I'm looking for."
Poor UX/navigation
"Confusing to use. And why do I need an app just to set a delayed start on my dishwasher? (Home Connect (America))"
Confusing user interface
"The new UI is horrible! It’s not modern; it looks like a mess."
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