Confusing navigation and bad design choices driving users away. This pattern appears across 64 different app categories in our analysis of 156,000+ negative App Store reviews.
Disruptive updates ruining gameplay
"The new services 2.0 update has completely destroyed every bit of enjoyment."
Frequent and disruptive UI changes
"Stop changing the UI. I refuse to go to the popular section now because WHAT WAS WRONG WITH SWIPING LEFT OR RIGHT."
Poor user interface and navigation
"The UI was difficult to use before and has become significantly less usable within the last year."
Complex and unintuitive user interface
"The interface is clunky and hard to navigate."
Confusing navigation and overwhelming UI
"The UI is content vomit. The titles aren’t clear on what the content is and there's no way to filter out what you don’t want to see."
Difficulty navigating new UI designs
"New layout makes the app practically unusable. Very frustrating."
Confusing navigation and poor UI design
"The new update makes it impossible to navigate."
Confusing navigation and poor user experience
"Navigation is confusing. I have to go through 1000 steps just to add a recipe."
Confusing navigation and poor UX design
"The app is not user friendly, it’s difficult to navigate."
Navigation issues and unreliable routing
"This app has rerouted me not once or twice but NINE TIMES in the middle of the route."
Poor navigation and UX
"Confusing. The most confusing platform I have ever seen."
Poor navigation and search functionality
"The search is terrible. Never gives me what I'm looking for."
Poor UX/navigation
"Confusing to use. And why do I need an app just to set a delayed start on my dishwasher? (Home Connect (America))"
Confusing user interface
"The new UI is horrible! It’s not modern; it looks like a mess."
Difficult navigation and poor UI
"Navigation is confusing and not intuitive"
Poor navigation and confusing interface
"The app is incredibly difficult to navigate. Nothing is easy to find."
Confusing and cluttered user interface
"This is the most confusing UI I've ever seen."
Confusing navigation and poor UX design
"The interface is unnecessarily complex. It’s also extremely buggy."
Confusing navigation
"Not as good as the mountain specific apps — It takes 8 clicks to see what used to take 2 clicks to see. (Ikon Pass)"
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