We analyzed 1,522 negative reviews from the top 5 Word Game apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
65% of negative reviews mention this issue.
"Way too many ads, some lasting over a minute."
"Ads pop up in the middle of the game, completely ruining the experience."
42% of negative reviews mention this issue.
"App no longer works on my older iPad after the latest update."
"I can't use the app anymore because it requires iOS 18, which my device doesn't support."
23% of negative reviews mention this issue.
"Customer support was no help, they couldn't resolve my issue."
"I contacted support multiple times but got no response."
35% of negative reviews mention this issue.
"App crashes every time I try to play."
"The game freezes often, making it unplayable."
18% of negative reviews mention this issue.
"The same words and puzzles keep repeating."
"It's the same clues in almost every puzzle."
28% of negative reviews mention this issue.
"The cost to remove ads is ridiculously high."
"I can't justify the subscription cost for what is offered."
Design and usability issues driving negative reviews.
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