Features Users Want Most in Thrift Store Apps
Based on 439 real App Store reviews, here's exactly what users wish Thrift Store apps would build.
Most-Requested Missing Features
Features users are literally asking for in their reviews, ranked by demand.
#1: Ability to print shipping labels at home
High Demand
"I want to print my own labels at home."
"Removing the option to print your own labels was a bad idea."
#2: Enhanced seller protection policies
High Demand
"No protection for sellers, they always side with the buyer."
"Vinted support does absolutely nothing to protect sellers."
#3: More detailed item descriptions and condition reports
Medium Demand
"Half of the mannequins are backwards when displaying the item."
"Received items with incorrect material listings."
#4: Better integration with other platforms like eBay
Medium Demand
"Can't connect my eBay account ever since I bought this app."
"Using the app to post on eBay is not possible."
#5: Improved search and filtering options
Medium Demand
"Filters for condition do not work."
"Search function is a mess. It shows anything but what I’m searching for."
Build Recommendations
Prioritized actions based on user demand and market opportunity.
Develop a robust customer service system with real human support, potentially introducing a tiered support system to address issues more efficiently.
Implement a transparent and fair seller protection policy to build trust and encourage more selling activity on the platform.
Introduce an option for sellers to print shipping labels at home to streamline the shipping process and reduce seller effort.
Enhance the app's search and filter functionality to improve user experience and make item discovery easier.
Create a detailed onboarding process for new users to reduce confusion and improve first-time user experience.
Get the Complete Playbook
The full Thrift Store report includes top complaints, UX pain points, pricing intelligence, and detailed competitor weaknesses.
View Full Report — $9.99
30-day money-back guarantee
More Feature Research