We analyzed 19 negative reviews from the top 5 Terrarium apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
32% of negative reviews mention this issue.
"This could be a nice game, but there's barely anything to it. There's 4 mini games that last about 30 seconds each. You can only play once every 4 hours. That's it. That's the game play."
"Not much game play available and they are a bit tedious."
26% of negative reviews mention this issue.
"i love this game but i think $10 is insane for 1 green dollar and 1 pink dollar it costs 50 green dollars minimum to buy something"
"Is the gold coin recharge serious? So expensive."
21% of negative reviews mention this issue.
"This game would be perfect if it didn't glitch up, I loved the idea of it, but nothing would work right."
"It's horrible. It acts like it can't read/track your fingers. At first I thought it was me or my phone but nope. Half the games don't work"
16% of negative reviews mention this issue.
"The graphics were better when I first downloaded it. They kinda fixed it on the last update (cuz it was annoyingly bad) but the dimensions are still off (iPad version). The graphics was ultimately what made me quit playing."
"The butterflies in the greenhouse don't fly around anymore. They either frozen in one place or move very very very very slowly"
11% of negative reviews mention this issue.
"I absolutely love this game but now it doesn't let me watch ads for more coins or to skip the wait time it has been saying ad unavailable for DAYS. The option to contact support and give feedback doesn't even work when you click it so I'm just stuck."
5% of negative reviews mention this issue.
"I purchased 90,000 coins and never received them. Will be disputing."
Design and usability issues driving negative reviews.
Tutorial fails to explain core mechanics, leaving users confused about basic gameplay elements like flower growing and mission requirements
"I've grown flowers but it shows I have 0 of every kind of flower and the tutorial is horrible so I have no idea what I'm doing wrong"
Users get stuck on missions due to missing items or unclear objectives that prevent progression
"I am stuck on mission 41, the task tells me to "Arrange a screening of the movie "rest at the hobbit" I was not provided with this movie."
In-app support mechanisms don't function, leaving users unable to resolve issues
"The option to contact support and give feedback doesn't even work when you click it so I'm just stuck."
Get the complete Terrarium market intelligence report — including missing features, pricing insights, build recommendations, and competitor weaknesses.
View Full Report — $9.9930-day money-back guarantee