Features Users Want Most in Plastic Free Assistant Apps

"I've tried several times to complete a call but it keeps dropping/disconnecting/loading whatever you define it but not able to hold a complete conversation."

"After 30 seconds the service always stops responding. Even though it says it is functioning correctly."

"This is not the real sesame ai it's basically Siri but will not Get any info for you from the internet"

"The only problem is it doesn't have any updated information. The last update was done January in 2022"

"it gives you 2 seconds of free usage. yes you read that right. 2 seconds. then it wants you to subscribe."

"Insane pricing and no way of trying if it's worth the price, you have to pay to use"

"I purchased this app after engaging in a 5 minute conversation with Maya a chat bot. She sounded nearly human and seemed to follow my part of the conversation. After purchasing a subscription I called and the experience was completely different."

"The ai voice sounds bad and it wants a subscription immediately when you call, very stupid"

Build stable voice AI with guaranteed 5-10 minute free trial

27% of complaints cite 2-second trials as dealbreaker. Users willing to pay but need to evaluate quality first. A generous trial period would be major differentiator and build trust.

Implement real-time internet access and current events knowledge

15% of users complained about outdated information (Jan 2022 cutoff, wrong president). This is a core expectation for modern AI assistants and directly impacts perceived value.

Focus on connection stability and uninterrupted conversations

30% experienced constant disconnections/freezing. This is the primary technical failure mode. Solving this immediately places you above competitor while meeting baseline user expectations.

Transparent, fair pricing with easy refunds for technical issues

18% cite deceptive billing (immediate charges, no refunds). Building trust through transparent pricing and 'satisfaction guaranteed' refunds would differentiate from fraudulent competitors.

Create original brand identity, avoid impersonation

27% of reviews cite fraudulent Sesame AI impersonation. Users actively seeking legitimate alternatives. An authentic brand with clear value proposition captures disillusioned market segment.