Is a Messaging App Subscription Worth It?

Pricing complaints focus on wasted credits and hidden costs, with 14% of users expressing dissatisfaction, particularly with Viber Out plans.

Users are generally unwilling to pay for features that address core functionality issues. Most complaints about pricing are linked to unsatisfactory service levels.

Users express a preference for one-time payments over subscriptions, as ongoing costs without reliable service are a major concern. 'I paid $34.99 for monthly calls to Ukraine, but the first call had awful audio quality,' one user noted.