Based on 25 real App Store reviews, here's exactly what users wish Kimchi Tracker apps would build.
Features users are literally asking for in their reviews, ranked by demand.
"my postal service said that wasn't even there tracking number"
"Also, USPS has up to the minute tracking where this one does not."
"The map was ok but now it needs more work it's so very off on package location & doesn't notify you."
"Auto detection doesn't seem to work, so I can't track some of my packages."
"There is no way to translate from Chinese to English. Every update was in Chinese."
Prioritized actions based on user demand and market opportunity.
52% of complaints involve fake tracking data. Users explicitly want carrier verification: 'my postal service said that wasn't even there tracking number.' Build trust by only showing official carrier data.
44% report 'delivered' packages never arrived. Implement visual proof of delivery and signature capture pulled directly from carrier APIs to prevent fraud.
Users suspicious of email access requests. Simple phone verification builds trust: 'when i downloaded it, it want to be able to access my email messages. For what?'
Current apps have broken input: 'Partway through entering the tracking number this app shifts to a carrier search so you can never get the tracking number entered.' Make it foolproof.
Users desperate to avoid fraud: 'Just tried ordering something from a Facebook ad to see if it was legit. It's clear phony seller and track app conspire together.' Alert users to red flags like China origins with instant delivery claims.
The full Kimchi Tracker report includes top complaints, UX pain points, pricing intelligence, and detailed competitor weaknesses.
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