Features Users Want Most in Ev Charging Apps

Based on 1,421 real App Store reviews, here's exactly what users wish Ev Charging apps would build.

5
Missing Features
5
Build Recs
75/100
Opportunity

Most-Requested Missing Features

Features users are literally asking for in their reviews, ranked by demand.

#1: Real-time station status updates

High Demand
"I need real-time updates on station availability."
"Would love an alert when a station becomes available."

#2: In-app customer support chat

High Demand
"A chat feature would be great to solve issues quickly."
"Need instant support, waiting on calls is annoying."

#3: Integrated trip planning

Medium Demand
"Would be great to plan my trips with charging stops."
"Need a feature to map out charging stations on my route."

#4: Multiple payment options

High Demand
"Need more payment options like PayPal or Apple Pay."
"Would be great to use digital wallets for payments."

#5: User-driven station reviews

Medium Demand
"User reviews would help identify reliable stations."
"Would love to see feedback from others on station performance."

Build Recommendations

Prioritized actions based on user demand and market opportunity.

Implement a robust payment system supporting multiple options, including digital wallets.

Develop a real-time station status and alert system for availability and service updates.

Integrate a responsive in-app customer support chat.

Introduce a user-driven review and rating system for stations.

Redesign the app's navigation for better usability, focusing on intuitive layout and features.

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