We analyzed 13 negative reviews from the top 5 Horse apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
46% of negative reviews mention this issue.
"App is buggy, UI needs work"
"Downloaded. Doesn't work. Tried again. Just hangs up loading."
23% of negative reviews mention this issue.
"The ride tracking feature does not work well at all. I've had very few of my rides actually track and record properly and that is disappointing because it's the feature I was most excited about"
23% of negative reviews mention this issue.
"I just started my trail last night and every video I tried to watch would not play/load. So I have not been able to watch anything yet."
"I should not have bugs preventing me from accessing community page and loading videos"
15% of negative reviews mention this issue.
"Problem with your account? They can't help you. Issue with your subscription? Not their problem. Want help with billing? They can't be bothered"
23% of negative reviews mention this issue.
"Planned and saved events showed up on the wrong days, even though the correct date was listed once opened"
"I'm unable to change dates on my horses entries. If I do an entry today about a lesson yesterday I can not move it to the correct day!"
31% of negative reviews mention this issue.
"This app seems good, but it insanely expensive. For the price for PRO membership, I should not have bugs"
"I do not think the prices are reasonable I think they should go down"
Design and usability issues driving negative reviews.
Critical UI element preventing users from completing actions on mobile
"The app will not let me access the submit button on the iphone"
Users cannot retroactively log activities or fix mistakes in their timeline
"I'm unable to change dates on my horses entries. If I do an entry today about a lesson yesterday I can not move it to the correct day!"
No templating or bulk entry options forces users to manually enter similar events repeatedly
"It would be good to be able to copy a days event or do multiple days instead of having to do an entry for every day"
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