We analyzed 35 negative reviews from the top 5 Flight Planner apps on the App Store. Here's what users hate most.
Ranked by frequency — how often each complaint appears in negative reviews.
37% of negative reviews mention this issue.
"This app pretty much crashes every single chance it gets. If you tap on an airport diagram, it'll crash. If you tap on weather info for a certain airport, it'll crash."
"I LIKE WHAT I AM SEEING WITH THE EXCEPTION IT KEEPS CRASHING."
23% of negative reviews mention this issue.
"Downloaded and first step of registering and getting sign-up code is not working. I tried requesting text I tried email and there is no response."
"Tried to activate the app twice and failed to receive an activation code."
20% of negative reviews mention this issue.
"Unable to see vfr georeferenced plates option neither can I see the airport diagram when I zoom into an airport."
"I'm unable to download any charts with a notification to try again later."
11% of negative reviews mention this issue.
"I get charged for a recurring subscription every month and cannot find a way to cancel it."
"I can't find anywhere to unsubscribe. There are no settings in the app. How do I unsubscribe?"
9% of negative reviews mention this issue.
"After downloading enough data to make this work...you can only actually plan a flight on a real computer and not on an iPad.. You can then sync to your pad but what good is that if you are mobile, have a change of flight plans"
"Why bother with a flight planning app when you can't plan a flight within the app."
9% of negative reviews mention this issue.
"If it would let me see all the airport diagrams. When it tells me to subscribe, which I already am, it responds with 'you are already a subscriber'. Well, I still can't view the airport diagram."
"Misleading. They want &0.99/month. Information looks good but I decided not to continue it."
Design and usability issues driving negative reviews.
Users cannot get past initial registration/activation screens, with codes never arriving via email or text, preventing any app usage
"Never got past the 'activate free membership' screen. Before doing anything, it demands this information, so I filled it out, carefully and accurately, and then hit the 'activate' button. Nothing happened."
iOS dark mode makes text unreadable with black backgrounds and black text
"On ios 13 dark mode, the background is black and unable to read the texts. Please fix soon."
Route planning UI is unintuitive and crashes when attempting to drag routes or enter waypoints
"App closed several times when entering route and aircraft configuration and equipment - mostly when trying to drag the pink route line over an airport or other navigation point."
Users trapped in subscriptions with no visible way to manage or cancel within the app interface
"I can't find anywhere to unsubscribe. There are no settings in the app. How do I unsubscribe?"
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