Not a sponsored list. We analyzed 1,331 real negative reviews from the top Smart Home apps. Here's what each one gets wrong — so you can pick the least broken one.
Frequent connectivity issues and forced app use for basic functions.
"App never stays connected to my refrigerator or let you submit a review."
"I hate that I have to use an app for delayed start."
Inconsistent device connection and poor customer support.
"Devices frequently drop from the internet."
"No customer service."
Expensive subscription model and lack of support for free users.
"They make everything paywalled now!"
"No support for non-paying users."
Poor app functionality and frequent app crashes.
"App is constantly out of sync with the AC."
"App stopped working."
Lack of reliable connectivity and poor UX.
"Never stays connected."
"Hard to use and unnecessary for a Dishwasher."
The most significant insight from our analysis of 1331 negative reviews in the 'Smart Home' category on the iOS App Store is the widespread dissatisfaction with connectivity and usability issues, particularly with the Home Connect (America) and enbrighten apps. Notably, 48% of reviews mention connectivity problems, while 37% highlight poor user experience as a major issue. Users express frustratio...
Get complete pricing insights, missing features, UX pain points, and prioritized build recommendations for the Smart Home market.
View Full Report — $9.99