Not a sponsored list. We analyzed 298 real negative reviews from the top Messaging apps. Here's what each one gets wrong — so you can pick the least broken one.
High prevalence of spam and inadequate privacy controls
""Too much spam!!""
""Every day app adds me to the scam groups""
Frequent app crashes and instability
""Viber is frozen on my iPhone 16 Pro""
""App is frozen at the home page when you open the app""
Poor customer service responsiveness
""Support closed my ticket twice and claimed it was resolved without actually fixing anything""
""Impossible to get support""
The analysis of 298 negative reviews from the iOS App Store's 'Messaging App' category reveals significant dissatisfaction with Rakuten Viber Messenger. The primary complaint, affecting 38% of users, is the inundation of spam and scam messages, indicating a severe flaw in the app's privacy and security settings. Additionally, 32% of users report issues with account activation and verification fail...
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